Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!
Return Policy
You may return most unused items within 30 days of delivery for a full refund or exchange. Some exclusions apply, including:
- Final sale items (marked as such at purchase)
- Personalized or custom-made products
- Items without original tags or packaging
To be eligible for a return, your item must be in the same condition as when you received it—unworn, unwashed, and undamaged.
How to Initiate a Return
- Visit our Return Center to start your return.
- Follow the instructions to generate a return label.
- Pack your item securely and attach the label.
- Drop off your package at the nearest shipping location.
Refunds
Once we receive your return, we’ll inspect it and process your refund within 5–7 business days. Refunds will be issued to your original payment method. Shipping costs are non-refundable.
Exchanges
For exchanges, please return the original item and place a new order on our website. This ensures you receive your desired item as quickly as possible.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance. We’ll gladly replace the item or issue a refund.
Questions?
If you have any questions about our return policy, feel free to reach out. We’re happy to help!
Note: This policy applies only to purchases made directly through lifestyle49.com.